SSL login is now required for all Cyrus e-mail accounts (i.e. Wesleyan alumni from the Class of 2008 and earlier). This change protects your password when you log in via an external e-mail client such as Outlook, Apple Mail, Thunderbird, on your phone, etc. If you have not enabled SSL for incoming and outgoing mail, then you may receive an error message, or your mail program may not respond.
We have included screenshots below that will guide you through various major email clients. If you do not see your email client listed below, and need assistance, you can contact us.
Microsoft Outlook (Mac)
Go to Outlook > Preferences > Personal Settings > Account. Make sure that your information follows the same pattern the dummy information above. Make sure to select the box next to “Use SSL to connect (recommended).”
Find your account settings by following Mail > Preferences > Account. Make sure that your information follows the same pattern as the dummy information above.
Make sure to select “Use Secure Sockets Layer.”
Make sure you have selected “Use SSL.”