Alumni Helpdesk – Wesleyan University

Resolved as of November 17, 2014: with the release of Wesleyan Alumni 3.2.1 on Google Play today, this issue is now resolved. We tested on a Nexus 7 running Android 4.4.4 and were able to log in using LinkedIn. We could to set a PIN without any keyboard issues. (We had to clear the app cache and app data in Settings → Apps → Wesleyan because we were seeing the “Unfortunately Wesleyan has stopped” error after upgrading.) Please update your Wesleyan Alumni Android app to the latest version.

Keyboard issue

Some Android users who log in to the Alumni App using LinkedIn are unable to proceed on the PIN screen because of a keyboard bug. Developers are working on a fix and estimate that the update will be available in early November.

Work-around

Affected users can work around this problem by logging out of the app, and logging back in using the Email and Password method instead (see instructions).

Get some help

If you are affected by this issue and would like assistance, please let us know and we will get right back to you.

Tags: alumni, app, bug, keyboard, linkedin, resolved, workaround